turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Event: Ask the Experts about your refund > RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

How do I get my emerald card? I filed on January 29th and still haven't received it. Help! What do I do?

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

4 Replies

How do I get my emerald card? I filed on January 29th and still haven't received it. Help! What do I do?

The Emerald Card is from H&R Block not from TurboTax.

How do I get my emerald card? I filed on January 29th and still haven't received it. Help! What do I do?

Yes
 That's what I meant
EdwardLO
New Member

How do I get my emerald card? I filed on January 29th and still haven't received it. Help! What do I do?

If you're referring to your Turbo prepaid card, you can call customer service at (888) 285-4169.
EdwardLO
New Member

How do I get my emerald card? I filed on January 29th and still haven't received it. Help! What do I do?

The emerald card is a card issued by H&R Block, not TurboTax-are you referring to a Turbo prepaid card?

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies