I would like a refund for State E-file because my state won't accept E-file for some reason. I would like a refund of $25

[disney1001]

Turbo tax charged me the $25 for E-file but then a screen came up and said, due to a tax situation I can not file with E-file for my state. According to Turbo tax, due to this issue I should get my $25 back. But I can't get anyone to respond to me.

[xmasbaby0]

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...