Turbo Tax screwed me this year, I'm relatively young, so I had a couple of questions as to why I owed when I hit the button to get some answers I was finally greeted a few days later. they asked me to submit a whole bunch of documents (which I did) and they never got back to me with ANY ANSWERS. After a couple of weeks I just said screw it and just filed, then to come to find out they charged me 202$ FOR NOTHING! I want a refund, this is ridiculous. not help and to be charged that amount for nothing is just cruel. I will never use this platform again.
You'll need to sign in or create an account to connect with an expert.
Did you ever get turbo tax to refund you back ?
To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent –
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
y_and_y
New Member
garrettfox24
New Member
yanke2
New Member
sharpecookie
New Member
Event_Horizon
Returning Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.