If you filed your 2019 tax return in TurboTax Online, you will be able to access it. You will want to double-check and make sure are logged into the same TurboTax account with the same User ID that you did when you completed your 2019 tax return. You can check to see if you inadvertently created an additional TurboTax account by following the steps in this FAQ: How many Intuit Accounts do I have with TurboTax?
For assistance with accessing your 2019 return, see How do I access a prior year return?
If you never received your 2019 tax refund or do not know the status of your return, you will need to contact the IRS directly. Please see the below TurboTax FAQs for assistance with contacting the IRS:
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"