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I received an email from turbotax@em2.intuit.com saying I needed to double check box 12 imported info. How do I go about this? How do I know if I must amend my return?

The email states that there may have been an error in the imported data and to review the section 12 of my w2. I have reviewed my W2, how do I verify on my documents that turbo tax imported the right numbers and codes? When I log into turbo tax I have no alerts or notifications. I would like to validate this request as the email I received from is the same I get notifications from when I log into and download documents from turbotax.
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2 Replies

I received an email from turbotax@em2.intuit.com saying I needed to double check box 12 imported info. How do I go about this? How do I know if I must amend my return?

the only way to check to to compare the actual w-2 ro what is shown in Turbotax. 

 

 

see this link and look at what @ee-ea wrote

https://ttlc.intuit.com/community/taxes/discussion/is-this-email-legit-turbotax-at-em2-dot-turbotax-... 

I received an email from turbotax@em2.intuit.com saying I needed to double check box 12 imported info. How do I go about this? How do I know if I must amend my return?

If you received an email that says to check the information on Box 12 of your W-2s: Here is a help article. If it matches then no further action is needed.

Any customer instructed to check the accuracy of thein 1099-INT should follow the steps in this article: How do I check my 2024 tax return to confirm the Form 1099-INT information?

If you need any further assistance TurboTax experts are available to answer questions at 844-333-2161 (Monday–Friday, 5 AM to 5 PM PT). When you speak with an expert, mention 2024 1099-INT Incorrect Value so they know exactly what you are calling about. 

 

 

Here is another help article with steps to follow for users with a 1099-INT who have multiple accounts: How do I check my 2024 tax return to confirm the information on Forms 1099-INT with multiple account...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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