I paid for efile, but Federal and State did not accepted my return. I have to mail it. How can i request Turbotax to refund my fees? Thank

mirpurkhassind-g · ‎May 3, 2021

SweetieJean · ‎May 3, 2021

Efile is free when using TT Online. The charge is for the use of the software to prepare your returns, and is the same regardless of how you file. If you tell us why the efiles were rejected, you may ne help to help you fix them.

mirpurkhassind-g · ‎May 3, 2021

I didn't prepared online, i have purchased the software for my computer.

SweetieJean · ‎May 3, 2021

You asked the question from TT Online, which is why I answered as I did. Using the desktop software, there is no efile fee for Federal. Please contact TT Support:

What is the TurboTax phone number? (intuit.com)

Use the phase billing issue.

Expert does your taxes

Do it yourself

Resources

Support

I paid for efile, but Federal and State did not accepted my return. I have to mail it. How can i request Turbotax to refund my fees? Thank

I paid for efile, but Federal and State did not accepted my return. I have to mail it. How can i request Turbotax to refund my fees? Thank

I paid for efile, but Federal and State did not accepted my return. I have to mail it. How can i request Turbotax to refund my fees? Thank

I paid for efile, but Federal and State did not accepted my return. I have to mail it. How can i request Turbotax to refund my fees? Thank

Unlock tailored help options in your account.

Get more help

Do you have a TurboTax Online account?

I paid for efile, but Federal and State did not accepted my return. I have to mail it. How can i request Turbotax to refund my fees? Thank

Do you have an Intuit account?

I paid for efile, but Federal and State did not accepted my return. I have to mail it. How can i request Turbotax to refund my fees? Thank

I paid for efile, but Federal and State did not accepted my return. I have to mail it. How can i request Turbotax to refund my fees? Thank

I paid for efile, but Federal and State did not accepted my return. I have to mail it. How can i request Turbotax to refund my fees? Thank

Unlock tailored help options in your account.

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert