I need to cancel my efile

Forum|Forum|5 years ago
February 6, 2021
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TurboTax Deluxe Online

DoninGA

Level 15

Once a tax return has been filed it cannot be changed, canceled or retrieved

You will have to wait for the IRS to start accepting or rejecting 2020 tax returns on February 12, 2021
If the return is rejected you can make the necessary changes and e-file again.
If the return is accepted you will have to amend your original tax return. An amended return, Form 1040X, can only be printed and mailed to the IRS, it cannot be e-filed. The IRS will take up to 16 weeks or longer to process an amended tax return.

Before starting to amend the tax return, wait for the tax refund to be received or the taxes due to be paid and processed by the IRS.

See this TurboTax support FAQ on amending a tax return originally completed and filed using the 2020 TurboTax online editions - https://ttlc.intuit.com/community/amending/help/how-do-i-amend-my-turbotax-online-return/01/27577

marymcarter

Level 2

I am not sure that i have given you sufficient information to refund my state efile fees because I was not able to efile. My return contained a w2 without a state ID. I have to mail both the federal and state returns because they could not be efiled. Please return my state efile charge of $25. Thank you.

DoninGA

Level 15

@marymcarter wrote:

I am not sure that i have given you sufficient information to refund my state efile fees because I was not able to efile. My return contained a w2 without a state ID. I have to mail both the federal and state returns because they could not be efiled. Please return my state efile charge of $25. Thank you.

You will have to contact TurboTax support. Use the key words Billing Issue when contacting support.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

VolvoGirl

Level 15

Sorry You cannot cancel or change or add anything on the return that you e-filed. It is too late, just like when you put an envelope in a US mailbox

Now you have to wait until the IRS either rejects or accepts your return. Which won't be until Feb 12 this year. If your return is rejected, you will be able to go into your account and add or change it and resend it. Click on Add a State to let you back into your return..

If the IRS accepts your return, then you have to wait until it has been fully processed and you have received your refund or paid the tax due. THEN you can prepare an amended tax return 1040X and mail it in. You cannot e-file an amended return. Meanwhile, DO NOT change anything on your return until you start the amended return. If you did change or add the missing info then take it out and put your return back to the way it was when you first filed it.

You can check your efiling status here,
https://turbotax.intuit.com/tax-tools/efile-status-lookup/

How to amend an Online return
https://ttlc.intuit.com/community/amending/help/how-do-i-amend-my-turbotax-online-return/00/27577

braiford73

Level 2

The IRS asked me to contact turbo tax to request that my 2020 efile be cancelled because it has not been transmitted yet. I received another W2 in the mail so i have to redo my 2020 tax returns.

christinamorley1208

Level 2

Cancel my e-file

VolvoGirl

Level 15

Sorry you can't cancel a efile. When did you file? Has it been Accepted? If it rejects you can fix it or abandon it. But if the IRS accepts it you have to file an amended return to fix it.

Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?

You can check your efile status here

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.