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I need help with CP2000

tax year 2023
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3 Replies

I need help with CP2000

TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-audit/turbotax-audit-support/L6AcMoN...

 

 

https://intuit.taxaudit.com/audit-defense/help/contact

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/internal-revenue-service/got-cp2000-noti...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
JohnB5677
Employee Tax Expert

I need help with CP2000

If you got a CP2000, read it carefully. 

 

  1. Do not ignore the notice.  
  2. Compare the IRS listed records to see where the mismatch is.
  3. Take action. If you don't respond by the due date, it may lead to further IRS action
    1. Get your information together
      1. Receipts, 
      2. Invoices
      3. Canceled checks, 
      4. And any items that support the items on your tax return.
    2. Prepare a letter and respond by the due date.
      1. If you agree, indicate this on the form and pay any owed amount. 
      2. If you disagree, send a written explanation with supporting documents to the address on the notice.
      3. Make sure the letter is legitimate;  don't provide information if it seems suspicious, and verify with the IRS directly. 

If you purchased Audit Defense, contact them immediately for full representation. To contact TaxAudit, call 800-922-8348 or visit TurboTax Audit Defense 


 

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I need help with CP2000

An IRS Notice CP2000, often called an “Underreporter inquiry,” is a letter sent by the IRS when the income, deductions, or credits reported on your tax return don’t match the information they’ve received from third parties like employers, banks, or crypto exchanges.

The IRS CP2000 notice is generated when the IRS’s Automated Underreporter (AUR) system finds differences between your filed tax return and information reported by third parties (like W-2s, 1099s, or brokerage forms).

Here’s what makes it unique:

Not a tax bill — it’s a proposed adjustment.
Not an audit — no IRS agent is digging into your records.
Action required — you must respond, either agreeing or disputing.

There are plenty of reasons the IRS might send this letter. The most common include:

Missed W-2 or 1099 income. Freelancers and side hustlers often forget a small 1099-NEC.
Stock sales. Brokerages may report gross sales without showing what you paid (cost basis). To the IRS, it looks like 100% profit.
Bank interest and dividends. Even a small 1099-INT you forgot can trigger a notice.
Number mismatches. Your employer reports $62,000 in wages, but you typed $26,000 by mistake.

 

How to Respond to a CP2000 IRS Notice
Step 1: Review the Notice

Pull your tax return and compare it with the IRS’s numbers. Then check your W-2s, 1099s, and brokerage statements. Many times, the discrepancy comes from a third-party reporting mistake.

Step 2 – Decide Whether You Agree or Disagree

If you agree:
Please sign the response form that is included with the notice.
Send payment in full (if you owe).
Keep a copy for your records.
If you disagree:
Gather proof (e.g., corrected 1099, cost-basis statements, pay stubs).
Write a clear explanation and attach supporting documents.
Mail everything back by the deadline.
Step 3 – Respond by the Deadline

Most CP2000 notices give you 30 days. If you need more time, you can request an extension, but don’t let the date pass without Action.

Step 4: Follow Up

After sending your response, allow 8–12 weeks for the IRS to process it. Check the status by:

Call the IRS number on the notice.
Checking your IRS account online at IRS.gov.
Review your tax transcript for updates.
If the IRS accepts your explanation, you’ll receive a confirmation letter. If they reject it, you may receive a CP3219A (Statutory Notice of Deficiency), giving you 90 days to appeal in Tax Court.

Step 5 – Pay or Arrange Payment

If you owe, paying quickly reduces interest and penalties. Can’t afford the full amount? You may qualify for:

An installment agreement (monthly payments).
An Offer in Compromise (settling for less than owed if hardship applies).
Penalty abatement (removal of penalties under certain conditions).

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