People who mailed their tax returns are facing a long wait.
Per the IRS website IRS Operations During COVID-19: Mission-critical functions continue: The IRS is not currently able to process individual paper tax returns. If you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your economic impact payment. Paper returns will be processed once processing centers are able to reopen.
If you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.
TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account. TurboTax will not know that you put your tax return in an envelope and took it to a mailbox. TurboTax does not get updates on mailed (or e-filed) returns.
When the IRS finally opens its mail and begins to process mailed returns you can check the status on the IRS site. https://www.irs.gov/refunds
State returns have to be mailed to the state.
Hi, I did my 2018 taxes the same day as my 2019 taxes, but i have not received my 2018 yet, and it says when i checked with you turbo tax , you said i did not file in 2018 which is correct, I filed in 2019, and that you have no info on my 2018? please help me
@Cookie2874 We need to know what you did to file a 2018 return. If you used the current online program that was a really big mistake. The online program is only for 2019. What program did you use to prepare that 2018 return--and how did you file it?
The only way you could have done that correctly would have been to use desktop 2018 software and then you had to print, sign and mail 2018. Is that what you did? If so, the IRS has not been opening mailed returns for several months--they have been piling up in trailers. They are finally just getting started on opening the huge backlog of mailed returns. The IRS refund site only shows information for 2019 returns, so you are never going to see anything on there about your 2018 return.
Explain what you did--you might have some mistakes to fix.
I mailed my daughter's 2018 federal tax return 8 weeks ago, it was sent where it could be tracked. We have not heard anything as yet. I know there are confusion, do you think i should re-send it?
2. I am on social security and my check was stimulus check was deposited with my social security. My wife is still working but she haven't received her. based on what you are hearing, is that normal?
Thanks for your reply!!!
The IRS has not been opening the mail for months. So you need to keep waiting. I heard they might have just started opening the mail that's been stacking up in trailers. See this IRS page for the latest information
Don't know about your stimulus checks. Have you been filing a Joint return with your wife? Some of your SS might be taxable. The Stimulus should be based on your Joint return.
What is the status of your return?
As long as your tax return has been accepted, you can check your on your tax refund - here
For your stimulus payment - go here
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Does anyone know how to contact the IRS?
I e-filed and received confirmation for my federal taxes over 16 weeks ago (March 11) but the IRS website - Where's My Refund? still says, "We have received your tax return and it is being processed."
Should it be taking this long for e-filing? I can't find a phone number or phone option that leads to a real person at the IRS.
Waiting is frustrating—refunds are taking longer in many cases. These are not normal times. It is not possible for TurboTax to speed up the IRS for you. They are short staffed; and they are processing millions of tax returns at the same time that they have been burdened with the task of processing millions of stimulus checks.
IRS phone lines supported by customer service representatives for both taxpayers and tax professionals are not staffed at this time. To check on regular tax refund status via automated phone, call 800-829-1954. (This line has no information on Economic Impact Payments.)
TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. Many refunds are taking longer during the pandemic.
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 20 of your Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.
The IRS offices have been closed due to COVID 19; some agents are working from home. The offices are scheduled to be re-opened on July 13, 2020. They are very far behind so it will take a while for them to catch up.