I just got verified by phone with letter and code. I been calling forever. Seem like if you don't give them too much attitude they will be a little more helpful. The Rep told me they have to say 9 weeks but most people get the refund within 2 weeks after verification.... She said the WMR bars return in 4 to 7 days after verification. So they are processing me now. The reason ppl having trouble getting through on the verification phone is because ppl keep calling back to check status on that same line after they have verified. FYI they don't have status on that particular phone number, they can only verify and put you back into processing. So if you checking status don't call the verification line so other ppl can get cleared. Plus you'll be pissed off after waiting 30 minutes minimum to be told you called the wrong number. What a nightmare this tax season!