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Level 1

I have not received my card with my tax refund and its been over a week since I filed my taxes

 
1 Reply
Level 11

I have not received my card with my tax refund and its been over a week since I filed my taxes

A week?  Maybe you need to be more patient.  There will not be funds on that card until the IRS issues your refund, and you will not get your refund after only one week.

 

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/