turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cheukq
New Member

I had thought I purchased the wrong product so I submitted a refund request and pending for 5 days. I now want to keep it, so how can I cancel that refund request?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
KatrinaLO
Intuit Alumni

I had thought I purchased the wrong product so I submitted a refund request and pending for 5 days. I now want to keep it, so how can I cancel that refund request?

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number hereIf you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
djl5831
New Member

I had thought I purchased the wrong product so I submitted a refund request and pending for 5 days. I now want to keep it, so how can I cancel that refund request?

I ordered wrong version. Wanted 2022 not 2021. Order # qstca170973027  Dan

I had thought I purchased the wrong product so I submitted a refund request and pending for 5 days. I now want to keep it, so how can I cancel that refund request?

 

You can go here TurboTax CD/Download Refund Request Form to request a refund if still within 60 days of purchase. 

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies