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mlos32
New Member

I filed my taxes in 2019, received a TurboTax card but didn't activate it in the allotted time. How can I correct this?

I didn't get my return.
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1 Reply

I filed my taxes in 2019, received a TurboTax card but didn't activate it in the allotted time. How can I correct this?

If you have let this go from 2019 to 2024, you may just be out of luck.  But....you can try calling the credit card company.   

 

No one in this user forum can access your Visa account or help with it. 

 

For help with your pre-paid Visa card: 

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

 

LOST CARD

 

Ignore the prompt asking for your card number.  Choose #1 for lost, stolen, or cards never received, then choose #2, enter SS# if prompted and continue following the instructions.

 

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

 

 

Why can’t I get the Prepaid Visa?

https://ttlc.intuit.com/questions/4139947

 

1https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/01/273...

 

 

 

https://ttlc.intuit.com/community/tax-topics/help/turbo-visa-debit-card-stimulus-payments/00/1481448

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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