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nanabegood
Returning Member

I filed my taxes about a week ago and still have not gotten an email about them, I am suppose to have 1500 coming back. It's Michigan tax

 
3 Replies
CassLO
Expert Alumni

I filed my taxes about a week ago and still have not gotten an email about them, I am suppose to have 1500 coming back. It's Michigan tax

Does your state e-file status show that it has been accepted? If it does you can track the status of your state return by following the directions in the following TurboTax FAQ:

How do I track my state refund?

It may also be possible your State return was not completed and filed. If that is the case, please see these directions: How do I e-file my state after I already filed my federal?

 

Note:When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return. 

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nanabegood
Returning Member

I filed my taxes about a week ago and still have not gotten an email about them, I am suppose to have 1500 coming back. It's Michigan tax

I wanted it e-filed but have not heard anything on it. I do not have a printer so this needs to be e-filed.

DoninGA
Level 15

I filed my taxes about a week ago and still have not gotten an email about them, I am suppose to have 1500 coming back. It's Michigan tax


@nanabegood wrote:

I wanted it e-filed but have not heard anything on it. I do not have a printer so this needs to be e-filed.


Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

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