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It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/
If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.
You can also request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript
When I do that it doesn't show me multiple accounts. It asks if I want to submit a request to manually get my account reviewed so I can access it. But I already know how to log in to that account. I'm very confused.
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