I filed electronically with turbo tax 2-23-20 for 2019 the Irs held my refund for 120 day that ended January 7 2021 I have not received any information

[Copleymel1]

I have tried using the irs wheres my refund to find out and I can't even find my information now

[MichelleLO]

For the status of your 2019 refund, you will need to contact the IRS directly. Please see How do I contact the Internal Revenue Service (IRS)? for information on contacting them. 

[xmasbaby0]

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

TAX ADVOCATE

At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html