You'll need to sign in or create an account to connect with an expert.
You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
When you chose to pay your fees from your federal refund, you signed an agreement that says TurboTax can take the fees out of your account if your refund is delayed too long or seized by the IRS. Contact customer support to see if they can work something out for you.
To call TurboTax customer support
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
charliebrown-0217
New Member
user17589945825
New Member
user17589479321
New Member
Solar Eclipse
Level 3
mldisanto54
New Member
Want a Full Service expert to do your taxes?