3690258
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I didn’t get my refund that would have paid Turbo tax. I want to know if I can make a payment arrangement with TurboTax instead of them taking a full amount.?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

I didn’t get my refund that would have paid Turbo tax. I want to know if I can make a payment arrangement with TurboTax instead of them taking a full amount.?

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

I didn’t get my refund that would have paid Turbo tax. I want to know if I can make a payment arrangement with TurboTax instead of them taking a full amount.?

When you chose to pay your fees from your federal refund, you signed an agreement that says TurboTax can take the fees out of your account if your refund is delayed too long or seized by the IRS.   Contact customer support to see if they can work something out for you.

 

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question