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TurboTax doesn't get your actual W-2's--only the info entered from the W-2. Do you not have a hard copy or can get one from your employer/payroll department? That's the easiest way to get a copy, but also see this:
FAQ: How can I get a copy of my W-2?
Addendum:
TurboTax does prepare a worksheet called "Wage and Tax Statement" that has a summary of the info that was entered from a W-2, but it is not an actual W-2. That statement is in the PDF when you download the return plus the worksheets.
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