I cannot get access to my 2023 1040 to confirm last year's AGI to digitally file for this year, please help urgently as I cannot utilize the service I paid for

[ilanabenma]

I tried the links suggested but each time I go there and log in I cannot see my tax dashboard and rather it is trying to sell me again.

[VolvoGirl]

You need your 2022 AGI to efile 2023. The AGI is on 2022 1040 line 11. If you filed a Joint return you use the same AGI for each spouse.

How to find the AGI.
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

If you didn't file 2022 or filed it later in the year or mailed it, then try entering 0 for the AGI. If that doesn't work you will have to print and mail your return.

Or request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript

[VolvoGirl]

You don't have to buy anything.  How to Access prior year online returns
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/270...

If you can't get the side menus to open up to access the prior year..... You need to start entering some basic Personal Info in 2023 for the side menu to open up. Just continue a little ways into 2023. I had to go though about 12 screens.

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online. So you need to make and keep your own backups.

[Mike9241]

the 2022 agi should have transferred to 2023 if you used Turbotax for 2022 and are in the same account.

many have multiple accounts. if your 2022 return is not present in the account you are in , here's how to recover the account

https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/account-recovery-request-t...