turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

clabi
New Member

I accidentally paid the IRS instead of State and I never received my refund for it

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

5 Replies

I accidentally paid the IRS instead of State and I never received my refund for it

First pay the state ASAP if you have not done so yet.

 

Then when did you pay the feds ?  And what form did you send with it ?  1040ES?

I accidentally paid the IRS instead of State and I never received my refund for it

Have you tried calling the IRS?

 

 

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
oceanma
New Member

I accidentally paid the IRS instead of State and I never received my refund for it

Hi I know this is a dated post but was this ever resolved? We paid online our state tax to the IRS last year over $2,000 and have not seen a refund! We cant get through to the IRS.

Drstegge
New Member

I accidentally paid the IRS instead of State and I never received my refund for it

My wife did the same thing almost a year ago as well and it was around $500 and we have not seen any refund. Does anyone have any ideas because we also have not been able to reach the IRS?  If they never refund us can we just write it off on our taxes?

I accidentally paid the IRS instead of State and I never received my refund for it

Did you check your online account at the IRS to see if the payment was applied to your account somewhere ? 

 

https://www.irs.gov/payments/view-your-tax-account

 

And no you cannot "write it off" on your return ... there is no way to do this.  

 

Here is the normal method to reach a live IRS agent when they are operating smoothly, and I'll also tell you below how to reach the IRS Taxpayer Advocate Service, if needed.

 

IRS:  800-829-1040 (7AM-7 PM local time) Monday-Friday

 

When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.

  • First choose your language.  Then listen to each menu before making the selection.
  • Then press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".  
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions." 
  • It may then ask for your SSN, but do not enter it.  Just wait.    If it asks for SSN a second time, still do not enter it.
  • Then it will get "tired", and you'll get another menu.  Choose 2 for "personal".
  • Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait.
  • I usually use a speakerphone so I can work on something else while waiting.

If you continue to have no luck reaching the IRS, you can try contacting the IRS Taxpayer Advocate Service for your area.    They are especially prone to help if you have an economic hardship, or if there have been continued delays with lack of info from the IRS.    At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.    If the Taxpayer Advocate can't/won't help you, ask them to transfer you to an an IRS agent.  A couple of users reported that at least for them, that was a backdoor route to the IRS.

 

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

 

Also see this article for more info on how the IRS Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies