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Sorry but if the .tax2019 file has more than one state attached to it so you must download all the states in the return to be able to open the tax file. Only then can you amend the one state return.
You might have to call in and ask for the extra state program downloads if you need more than 1 state.
Contact Customer Service
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https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
thank you both!
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