It is usually within 5 days from the date of mailing will you receive the check. However, you can contact SBTPG as they should be able to tell you why the check was issued.
Tax Products Group Contact Information
If they have to send it back to the IRS, it can take 4-6 weeks to receive your check via mail. If your original check was returned to the IRS for some reason, it will take longer for the second check to be issued because they have to ensure the first check was not cashed.
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