If you received notification that your refund advance was approved it will be available after the IRS accepts you return. You can check on the status of your federal tax return by clicking this link:
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
TurboTax does not have access to your approval or denial, first you may be offered the Refund Advance (not everyone is), if you qualify for the Refund Advance and are approved for the Turbo Prepaid Visa Card, you’ll be notified by email of the approved amount and you’ll be able to start spending online, typically within 48 hours of the IRS accepting your return.
You will be emailed instructions on how to set up your Turbo Card account to start spending online.
Your Turbo Card will arrive in the mail within 5-10 business days. The temporary card info will work for 15 days or until you activate your physical Turbo Prepaid Visa Card, which will arrive within 5 to 10 business days of IRS acceptance and loan approval.
The rest of your refund (minus any TurboTax fees) will be loaded on the same Turbo Card as your Refund Advance, typically within 21 days from IRS acceptance. You’ll be able to spend the money anywhere Visa is accepted in the U.S.
If you weren’t approved, you will receive an email with the general reason for denial and contact information if you have additional questions about the decision.
Please review the TurboTax FAQ below for more information.
https://ttlc.intuit.com/replies/7066850
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