How do I go back I do not want full service I want to click a different option

[MichelleLO]

If you have not yet received a Welcome Call to the service, then to cancel your service:

1. Log on to your account
2. Look in the dark gray Help Panel on the left side of the screen.
3. Click on Leave Full Service and follow the instructions provided.

However, if this option is not available to you, you will need to reach out to your Full-Service agent by phone or message and explain why you are no longer interested in the service.

[JesperPetersen]

I'm no longer interested in your full service option.

I was cut off my scheduled phone meeting roughly 10 minutes into the conversation and was not able to establish any contact ever since. it does not take a hole day to do my taxes.

For the price of full service I feel ripped off.

I am extremely disappointed with the lack of service payed for

[JesperPetersen]

"However, if this option is not available to you, you will need to reach out to your Full-Service agent by phone or message and explain why you are no longer interested in the service."

I called several times but got hold of an answering service that did not include the option to talk to a real person. that is just not acceptable. 

[SForrestLO]

This Turbo Tax FAQ will show you how to downgrade.

https://ttlc.intuit.com/community/downgrading/help/can-i-downgrade-to-a-lower-priced-version-of-turb...