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How can find my check? I had it mailed to me and haven't received it the status says ready to mail on 2/11 and when I use the tracking page it does not detect my account?

 
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2 Replies

How can find my check? I had it mailed to me and haven't received it the status says ready to mail on 2/11 and when I use the tracking page it does not detect my account?

Your TurboTax online account says "Ready to mail?"   That means you did not e-file your tax return.  If you chose to file by mail and did not put that Form 1040 in an envelope and take it to a mailbox, you have not filed.  So....either e-file by going though all of the steps of the FILE section to click that big orange button that says "Transmit my returns now"---or print your return, sign and date it in ink, and mail it to the IRS and state.

 

 

To change to e-filing:

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/change-mail-e-file-turbotax-o...

 

When you e-file your return you will get two emails from TurboTax.  The first one will say your return has been transmitted; the second one will tell you the IRS has accepted  or rejected your federal e-file.  If you filed a state return, there will be a third email (usually a day or two later) that tells you if the state e-file was accepted or rejected.

 

 

 

If you file by mail:

https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

 

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as certified mail so you will know the IRS/state received the return.

 

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

How can find my check? I had it mailed to me and haven't received it the status says ready to mail on 2/11 and when I use the tracking page it does not detect my account?

So the status at the Tax Home of your Online account says "ready to mail?"   If so, that means TurboTax thought you were going to print and mail your return as your filing method.   Did you choose to file a paper return by mail, and if so, did you physically print, sign, date, and mail it to the IRS?    TurboTax does not mail it for you.

 

So how did you intend to file originally?

 

If you didn't file by paper return in the mail, and if it turns out that you haven't actually filed at all, and if you want to efile it, you can open the return interview back up, make any corrections if needed, and change the filing method to efile.  

 

  • Log into your account, and at the Tax Home look for a link "Add a State."
  • Click on "Add a State."  (That doesn't really add one; that's just to open the return.)
  • Once the return interview is open, if needed you can make any changes in your return you need to, since it has not been filed.
  • Then go through the REVIEW section to be sure everything is still in order.
  • Then go to the FILE section, progress through the screens there, and change the filing method to efile.
  • Then continue on answering all the remaining screens and at the final step click a big orange button "Transmit Returns Now."


This FAQ may also have some info that will help:

FAQ:  How do I change from mail to efile in Online TurboTax?

https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online...

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