So the status at the Tax Home of your Online account says "ready to mail?" If so, that means TurboTax thought you were going to print and mail your return as your filing method. Did you choose to file a paper return by mail, and if so, did you physically print, sign, date, and mail it to the IRS? TurboTax does not mail it for you.
So how did you intend to file originally?
If you didn't file by paper return in the mail, and if it turns out that you haven't actually filed at all, and if you want to efile it, you can open the return interview back up, make any corrections if needed, and change the filing method to efile.
- Log into your account, and at the Tax Home look for a link "Add a State."
- Click on "Add a State." (That doesn't really add one; that's just to open the return.)
- Once the return interview is open, if needed you can make any changes in your return you need to, since it has not been filed.
- Then go through the REVIEW section to be sure everything is still in order.
- Then go to the FILE section, progress through the screens there, and change the filing method to efile.
- Then continue on answering all the remaining screens and at the final step click a big orange button "Transmit Returns Now."
This FAQ may also have some info that will help:
FAQ: How do I change from mail to efile in Online TurboTax?
https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online...
