Have you mailed 2019 Tax disk

[DoninGA]

Have you received and e-mail from TurboTax indicating the 2019 CD has been shipped?

[DoninGA]

See this TurboTax support FAQ on when to except your Advantage order - https://ttlc.intuit.com/community/choosing-a-product/help/when-can-i-expect-to-receive-my-turbotax-a...

When can I expect to receive my TurboTax Advantage order?

TurboTax Advantage downloads for tax year 2019 will start releasing on November 5 and the CDs will be shipped between November 14 and 22. Check your order status here.

If you ordered TurboTax on a CD, you can also get the downloadable version after it releases in early November. To access, sign in to your TurboTax Advantage account and select Downloads.

[adelecas]

Yes but haven't received CD

[Critter]

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available M-F  from 5 a.m. to 5 p.m. Pacific time.

[donanaldbuckdharma]

I have not received my 2019 Turbo Tax Disk.

[DoninGA]

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@donanaldbuckdharma wrote:

I have not received my 2019 Turbo Tax Disk.

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When can I expect to receive my TurboTax Advantage order?

TurboTax Advantage downloads for tax year 2019 will start releasing on November 5 and the CDs will be shipped between November 14 and 22. Check your order status here.

If you ordered TurboTax on a CD, you can also get the downloadable version after it releases in early November. To access, sign in to your TurboTax Advantage account and select Downloads.

Otherwise contact TurboTax support for assistance.  Use the key words billing issues on the contact website

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[JeanneLO]

If you are a TurboTax Advantage member and you have not received your TurboTax CD (they were sent between November 14th and November 22nd), please see this FAQ to check your order status. You can also use this link to check on all CD orders:

https://ttlc.intuit.com/community/choosing-a-product/help/when-can-i-expect-to-receive-my-turbotax-a...

If this does not solve the issue please contact our TurboTax Customer Support to assist you with the CD purchase or download:

 https://support.turbotax.intuit.com/contact/