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@donmasters1 wrote:
I need to get a refund for the purchase price of the 2019 WIN DOWNLOAD. Who do I contact to help me?
Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/
Or -
Use this website to contact TurboTax support during business hours, use the key words Billing Issue - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Contact Customer Service 5am-5pm Pacific
https://support.turbotax.intuit.com/contact/
You can use this online refund request form.
https://support.turbotax.intuit.com/forms/refund-request.jsp
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