Had to mail in return due to issue with dependents return. IRS still doesn't have update on it

[Robertsonland]

I used Turbo Tax to prepare my taxes but I had to mail in my return this year due to my son's return not having the "I can be claimed as a dependent" flag checked. It was his last year to be claimed and I just missed it. So we amended his return and mailed that in and processed my return and mailed that in. Both were mailed in on 4/1/25. This was when Ohio was besieged by flooding and the returns aren't showing received until 4/14/25 per Certified Mail. It's now been 6 weeks, and my check for my taxes owed has been cashed so I'm fairly sure they have my return but nothing on the irs.gov site indicates that it's been received. I still show "Your return has not been processed" and I know it can take like 16 weeks to process it but is there no other indication that the the IRS does indeed have my return other than the cashed check until it is processed? I abhor mailing them in for this reason but had no other choice and I just want to make sure everything is good. I tried calling the 800-829-1040 line but it was automation only and told me to call back during business hours yet it says they are open 7am to 7pm and I'm in that window. Every other phone number is about tracking your refund and since I paid in, I'm not getting one of those. 

[DoninGA]

You cannot use the IRS website for the status of a federal tax refund when you have taxes owed - https://www.irs.gov/refunds

Go to your IRS online account to see your tax return history and payments - https://www.irs.gov/payments/online-account-for-individuals

[Robertsonland]

Yes I am aware. I went to the individual site and that is where I see "Your 2024 Tax Return Is Not Processed".  It also says "The due date has passed. If you've already filed, processing usually takes 21 days (electronic returns) or six weeks (paper returns)." I'm at 6 weeks and it was a paper return. Thus my question.

[DoninGA]

This procedure used to work for getting to an IRS agent - 

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.

[Robertsonland]

This is what I did this morning (just before posting). 

It does start out with a voice response unit. It will then default to the numbers. However Option 2 is for Amended Tax Return. (This is what I pressed prior). It does not have the All other questions prompts for me when I call in. It just starts asking me for my social, zip and birthdate and then says it can't find my information and to visit their website or call back during business hours.

[DoninGA]

Have you tried getting an account transcript - https://www.irs.gov/individuals/transcript-services-for-individuals-faqs#transcript-by-mail-phone

[VolvoGirl]

Why do you need to know?  If they cashed your check they got your return.  OR  did you mail both your son's amended return and  your return in the same envelope?  Then they might only show 1 return received and missed the other one.  

[Robertsonland]

Well I would like to confirm that they did receive the return and that it wasn't picked up by someone else and the check cashed not by the federal government. 

They were not mailed in the same envelope. I just like closure that they were in fact received by the IRS. I don't want to get notice that it was in fact not received and I didn't stay on top of it. 

If they have a status on the IRS site they are providing me a way to track it, and it's past their deadline for how long it should take so I would like to confirm in fact received and see that it gets processed. Taxes are stressful enough without having known if the IRS has them or not.

[Robertsonland]

Wouldn't a transcript not be available until the return is processed? 

[fanfare]

Your transcript appears when your return is entered into the system, which is right away.

This shows that you filed.

Processing could take many months.

@Robertsonland 

[Robertsonland]

Ahh I did not know that the transcript appears then.  Thank you for adding to my knowledge. I will definitely give that a whirl! 

[Robertsonland]

Yeah when I look at my transcripts for my returns it only currently goes up to 2023 so it looks like I'm still waiting.  The other thing is that the check is cashed I only show my estimated tax payment showing in my Details By Year and not my payment for owed tax. Though I haven't owed in a while so not sure how that shows up. Still would like to speak to someone that can confirm for sure they at least have the return and it is waiting to be processed.