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New Member

Got a date still no refund smh what’s up?

4 Replies
Level 15

Got a date still no refund smh what’s up?

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.


You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".


After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.


Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.


To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status -
If accepted by the state use this TurboTax support FAQ to check the state tax refund status -


After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's -


Go to this IRS website for the status of tax returns received by the IRS -


As of July 8, 2022, we had 11.2 million unprocessed individual tax year 2021 returns. Of these, 1.9 million returns require error correction or other special handling, and 9.3 million are paper returns waiting to be reviewed and processed. This work does not typically require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. If a correction is made to any Recovery Rebate Credit, Child Tax Credit, Earned Income Tax Credit or Additional Child Tax Credit claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Tax Season Refund Frequently Asked Questions.



How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to October 2021 and continue to work the returns that need to be manually reviewed due to errors.  We are continuing to reroute tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, whether it was filed electronically or on paper, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit and the Child Tax Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues could take 90 to 120 days depending on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.


What you should do: In most instances, no further action is needed but you may check Where’s My Refund? or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s My Refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. If you filed before October 2021 and Where’s My Refund? does not have any information, your return has been opened but work on it has not begun. We’re working hard to get through the carryover inventory. Please don’t file a second tax return or contact the IRS about the status of your return.



The IRS is woefully backlogged.  Assume 6-9 months from the time you filed if you paper filed.... if you efiled, it should be quicker - see this link:


And read "what you can expect" - which is updated every Friday


Note the IRS asks in one of the paragraphs not to call fact I've read the agents don't know anything other than what is on WMR




Also, a must read:

Level 15

Got a date still no refund smh what’s up?

@ hgmair  wrote:  "Got a date still no refund smh what’s up?"


You didn't say what tax year, so I'll assume you are writing about a 2021 Federal tax return.


What do you mean by "got a date?"   And where did you get a date??  Are you referring to a message at the IRS "Where's My Refund" tool?   Does that tool say your refund was approved and sent and gave you a date for an expected direct deposit?  If so, the IRS says to allow up to 5 days due to variations in bank procedures.   On the other hand, if by "got a date" you're referring to a date that TurboTax gave you, that is just an estimate.  Go by what the IRS tool shows.


If the IRS WMR tool says they have sent your refund that you have not received, here are some possibilities:

  1. If you chose no special handling, the IRS sends a direct deposit directly to your bank account (or card.)  If your bank refuses the deposit for whatever reason, it goes back to the IRS who would issue a check in the mail, unless possibility 2 (next) applies to you.
  2. On the other hand, if you chose to pay any TurboTax fees out of your Federal refund, the IRS sends your refund to an intermediary bank where the fees are subtracted, and then that intermediary bank sends the remainder of the refund to your bank account (or card).   The company that handles that is SBTPG, a Green Dot company, and the bank is often a Green Dot Bank or affiliate.   If for some reason your bank refuses that deposit, it goes back to SBTPG's bank, who would normally issue a paper check in the mail.  Less commonly, SBTPG might send a returned deposit back to the IRS and let the IRS send a check in the mail.
    If you used that method to pay TurboTax fees, you can look up the refund status at SBTPG's refund lookup tool.  Choose the "For Taxpayers" portal at:
  3. If you chose instead to receive your refund into a Credit Karma Money Spend account and Credit Karma Visa Debit Card, that is handled by a bank called MVB Bank.  Some people have said they ended up with that Credit Karma option without realizing it and spent a long time wondering where their money was, and it was at Credit Karma.   If that happened to you, you can contact Credit Karma Support for the Money Spend account.
  4. A few users have reported that the IRS sent their refund to their brokerage cash account without their realizing it.   I suspect these users had used the TurboTax import feature to import data from a brokerage account in the past and that TurboTax also imported that deposit info.   In that case, the bank involved would be whatever particular underlying bank the brokerage uses to manage the cash funds in a client's brokerage account.
New Member

Got a date still no refund smh what’s up?

IRS still say processing. Turbo tax just gave me ah estimated date? & to just call the IRS directly? 

Level 15

Got a date still no refund smh what’s up?

@hgmair The date you got from TurboTax is only an estimated date.   TurboTax actually has no control whatsoever over when your refund will be issued, nor does TT receive any information from the IRS after you file your return.  Your ONLY source of information is the IRS.   Only the IRS is in control.



You need your filing status, your Social Security number and the exact amount  (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund:

To track your state refund:

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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