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Filed my taxes online Jan 2020 it is now almost august and no return as of today how can i get this money

This was submitted 1/13/20 accepted 1/27/2020 and return was supposed to be 2/03/2020 no return as of 7/29/2020
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Level 6

Filed my taxes online Jan 2020 it is now almost august and no return as of today how can i get this money

 

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.  Due to the Covid shut down the IRS is taking much longer to process returns this year.  Since you filed in Jan did you get any notices in the mail ? 

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.


If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds


If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.


See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions


If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.


So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

View solution in original post

3 Replies
Highlighted
Level 15

Filed my taxes online Jan 2020 it is now almost august and no return as of today how can i get this money

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

Highlighted
Level 6

Filed my taxes online Jan 2020 it is now almost august and no return as of today how can i get this money

 

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.  Due to the Covid shut down the IRS is taking much longer to process returns this year.  Since you filed in Jan did you get any notices in the mail ? 

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.


If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds


If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.


See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions


If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.


So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

View solution in original post

Highlighted
Level 15

Filed my taxes online Jan 2020 it is now almost august and no return as of today how can i get this money

e-filing for 2019 returns didn't officially start until 1/27/2020. professionals will tell you to wait several days after opening day, there are always glitches and the DIY big box companies have thousands of returns sitting in queue to send in opening day....no professional wants their client returns caught up in that mess.  So the IRS got it but it's likely it was never successfully processed.  you can check by registering at the IRS website to see if there is a transcript of your return. if it doesn't exist, it was never processed.

https://www.irs.gov/individuals/get-transcript

if it was, then call because you should have gotten your refund by now

 

 

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