File rejected. My AGI was correct.

[xmasbaby0]

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

[johnknoke]

I tried everything Turbo Tax agent said to do. They finally said to just mail it in. That does not resolve the issue that I paid Turbo Tax money to efile. I could have declined efile and just mailed it in at no cost. Are you going to return any money? If for no other reason it was a very aggravating ordeal to go through.

[VolvoGirl]

Did you try entering 0 for the AGI?  The IRS  took a long time to process 2019 so they didn't enter the AGI in time to check.

You did not pay to efile.  The Turbo Tax fees are to prepare the return whether you efile or print and mail.  Efiling is free.  Or did you use the Desktop program?  There is a $25 fee to efile state which you can get refunded.