Does anyone else that lives outside of Mississippi but works in MS have a problem tracking down their tax refund. DOR says I never submitted

[ektk0910]

I live in Tennessee.  I am owed a refund. My turbotax acct says that my tax return was accepted 1/25/2023.

[xmasbaby0]

Federal and state refunds come from completely separate entities,  There is no rule as to which one will come first or how much time there will be between their arrivals.

STATE RETURN

Make sure your state return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...

[ErnieS0]

Have you checked Where's My Refund? at the Mississippi Department of Revenue. That will have the latest info.

DOR does not guarantee a specific date that a refund will be deposited into a taxpayer's financial account and cannot issue written notices to taxpayers to confirm direct deposits. 

You may check the status of your refund online at TAP. If you cannot check online, you may call (601) 923-7801. Office representatives do not have any information that you cannot view online in TAP.

[ektk0910]

Yes I did. I also called another number and spoke with an representative who told me she does not see a submitted state tax return. I was accused 1/25/2023

[HeatherPLO]

Does it show pending if you check online?  If you aren't able to see a status update, so we can take a closer look at your specific situation, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.  

@ektk0910 

[ektk0910]

No it doesn't show pending and I tried your link and I can't find a topic that refers to mine. DOR is pretty much saying I never filed state taxes. I also tried to sign in to TAP and when asked about my AGI and I give them the dollar amount it says there isn't a match in their records for my ss#

[MoniqueLO_]

Please feel free to contact Customer Support so you can speak with a TurboTax representative who can assist you.

@ektk0910