Do I pay extra to have to cost of using TurboTax deducted from my refund ?

[GilbertC · Accepted solution]

Yes, there is a fee involved with using the Refund Processing Service. If you did not want to incur the fee, simply chose to use a credit or debit card.

https://ttlc.intuit.com/replies/3301372

[Jasper Digby]

WARNING!  I used the pay from my return option.  There was nothing in the programming which advised there would be a $40 additional fee.  Then, I was sent a check instead of direct deposit as I had requested and I was charged an additional $30 fee.

Try getting through to talk to a live person about this.  Good Luck.  I have used Turbo Tax for at least the past 10 years.  I will NOT be using it in the future.  This is a complete rip off.

[CarissaM]

You can speak to a live representative by following the instructions here.