Didn’t get my stimulus check. IRS get my payment website says information does not match their records on file, did Intuit fix the “glitch” yet? Or is that message a sign of identity th

[stacyo8379]

I started my taxes but didn't finish filing bc I owe. I work in the restaurant industry as a bartender...so I always owe. Boo. But my bf who manages a restaurant hadn't filed his and he got his stimulus weeks ago. 

[colepat]

Still no luck for me. I've tried ALL CAPS, SSN with dashes, copy and paste address from tax return, etc.

If I never receive a stimulus check will I at the least get it in my 2020 tax return? We could really use it now to cover some expenses, but it would just be great to get it whenever we can. 

[stacyo8379]

There are a lot of posts to sort through.. most not helpful. I posted that what worked for me was when it asked for taxes owed/refunded I only entered federal. Don't include dollar signs nor decimals nor commas. I also did all caps. Not sure if that matters though.  I completely understand your frustrations. Hope it works out for you soon. 

[stefanih]

Tried entering zero  for agi. It’s Still not working, says doesn’t match 😭😭😭  I just don’t get it 

[Cmitchell7409]

I have tried using the get my payment app for over a week. I keep getting the same information saying my information doesn’t match what the IRS has. So I logged into the IRS pulled up my 2018 tax returns because I haven’t filed 2019 yet and what I am entering is exactly what the IRS has. 

So every day I get kicked out for 24 hours.

At this rate I’ll loose my car and they will run out of money like the PPP and I’ll never see any stimulus money. 

[Cmitchell7409]

I also filed for an Extension and have been trying the get my pay app for weeks with no luck so today on my third try I tried entering zero as the adjudted gross income and it said it took it hallelujah !!!! 

[needmystimcheck]

Exact same problem here!  I've even logged onto IRS to see my transcripts, and the numbers match what I'm inputting...….yet it continues to tell me the numbers don't match their records.  Beyond frustrating!! 

[Longmorw]

So do we have to just keep entering the right information until the irs figures it this glitch. What a joke. All my info I’m entering In online is directly from my 2018 tax return and it still keeps saying doesn’t match Our records. How can they not have my info on file when every month they take out a payment out of my account. Unbelievable. 

[Jfresco1216]

Why is the irs saying my information does not match there records for my stimulus check status?

[stefanih]

@Longmorw  

IRS needs to get their **bleep** together. I’m in the same boat, I’ve tried everything!!!! I’m doing it exactly how it is on IRS has it on their end. It’s beyond unbelievable! I’m beyond frustrated and there’s nobody you can even talk to.  So many people I know never received the money either - and their info doesn’t match apparently either. What I do notice is that the friends who are having trouble we all OWE to the Irs in either 2018 or 2019, do any of you owe that are having problems too? Trying to get to the bottom of this for my sanity. 

[Critter]

Make sure to use the SS# ( no dashes needed) and the exact address on the return from the highlighted area seen here ... no APT # needed ... I have checked for many of my clients and they are all now on the system even the ones who owed. 

[needmystimcheck]

UPDATE: I did the put zero (0) in the AGI trick since I had filed for an extension in 2018- and it worked!!  Not sure why because my 2018 have since been filed and processed, but I'm happy it finally worked.  Thanks to the person who figured it out and posted!    

[taxfiler2001]

Exact same thing happened to me.  Took all of the info off of my filed via turbotax return and they say "doesn't match our records."  And this is after the screen saying I am eligible for the payment

[taxfiler2001]

Same here.  I owed in 2018 and haven't filed 2019 yet

[taxfiler2001]

So is the trick to enter $0 on AGI?