Colorado state refund pending for over a week. It’s usually accepted with in a few minutes? Did I do something wrong?

[kbnurse1975]

@brideofchaotica2 mine too, but no one either of TT or Co gov, have been helpful  In the process to find out what is going on all I keep getting told is Colorado is starting to accept no later than February 10th it is now February 17th!! what the heck is going on??

[kbnurse1975]

@micgin81 I would  Like to know also, no one seems to be helpful on either side I just keep getting the same canned text of Colorado will be starting to accept no later than February 10th, well hello today is February 17th. still says pending on my TT but not yet received in Colorado when I do the website.

[brideofchaotica2]

TT said it was accepted yesterday. Colo State "Where's My Refund" tool moved to "received" this morning

[MariaJones271]

Mine changed to the same thing from 01/23/2023 to 02/14/2023 and turbo tax told me it was their way of communicating to the state that the return still has not been accepted or rejected. Its not 02/17/2023 and its still showing as pending. Its so frustrating 

[MariaJones271]

i'm so glad i'm not the only one. I thought i was going crazy. I know people who filed on the 15th and got accepted right away, but i filed on 01/23 and as of 02/17/2023 its still pending. Its annoying 

[MariaJones271]

I called Colorado - the state stated that anyone who filed between 01/21-01/25 turbo tax used the incorrect tax code and those will be rejected. Now it’s up to Colorado to actually reject the filing so that we can re-file with TT using the correct tax rate. I filed mine on the Jan 21st…. Of course, and as of 02/17/2023 it’s still showing as pending. 

the pending date did change however from 01/23/2023 to 02/14/2023 but no one can tell me what that means. 

[FrakeTrain]

@MariaJones271 

Seems you are having an issue beyond the posted Colorado delay. This is not a rub, just FYI for everyone posting here, but I have now received my Colorado refund via direct deposit for my return that was filed on 1/26/23. And the Colorado DOR site says "Refund Reviewed" for two different returns that were filed on 2/2/23. I used the macOS desktop application, TT Deluxe version. You may want to start a new discussion for your issue of: "anyone who filed between 01/21-01/25 turbo tax used the incorrect tax code and those will be rejected".

@ErnieS0  and @AmyC 

Can any of the experts confirm what @MariaJones271  is saying about what she was told by the Colorado DOR support people? If this is confirmed, it would be prudent for TT to flag that issue for all filers affected.

[MariaJones271]

Just wanted to update everyone. My tax return was finally rejected today like Colorado state said it would - because I filed between the period of 01/21-01/25. The turbo tax rejection notice stated that when I filed, it was under old Colorado tax rate. I re-filed earlier today with the correct tax rate and got more money. Also, I was told by TT representative that Colorado was approving their backlog from Jan 29th, and this week/early next week Colorado will start accepting/rejecting anyone who has filed between 01/21-01/25. Hope this helps! 

[Tena2]

I'm guessing Colorado is still accepting the returns? It states my state taxes have been received but when tracking on the department of Revenue it says return not received... Is there some other issues?

[SForrestLO]

This Turbo Tax FAQ will show you how to check your e-file status, as this is something we will not know. You will also receive an email advising you of the return being accepted or rejected. If you opted in for text messages, you will receive that also. 

How do I check my e-file status?

If you have not filed the state, you can follow this fact on how to file.
How do I e-file my state after I already filed my federal?

[eveie67]

It says it's been transmitted with state.

[LeticiaF1]

Colorado is not accepting returns until the week of February 14.  We’ll transmit their Colorado return as soon as the state will accept them. 

When will I be able to file my Colorado state return?

@eveie67