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Check instead of Direct Deposit

Hello,

 I submitted my e-file on February 15. I received my Arizona tax return via direct apposite however the IRS did not direct deposit my federal refund.

 

When I check the “where is my refund “it states they mailed a check on March 11.

 

Why are they mailing a check when I selected direct deposit?

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1 Reply
MichelleLO
Intuit Alumni

Check instead of Direct Deposit

Only the IRS would be able to provide that information. If your financial institution rejected the deposit for any reason, the IRS will then mail a paper refund check. If you'd like to contact the IRS, please see the TurboTax FAQ How do I contact the Internal Revenue Service (IRS)? for instructions on contacting them. 

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