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rlove999
New Member

Case# xxxxxxxxx. I received an email last night to help me open my return and make a change before it goes to the irs. How can I open the attachment?

I marked that I had not received the second stimulus Payment  and now I have received it. Turbo Tax sent me an email last not which appears to have an attachment I can't open.
3 Replies
MichelleLO
Employee TurboTax Specialist

Case# xxxxxxxxx. I received an email last night to help me open my return and make a change before it goes to the irs. How can I open the attachment?

Can you please be more specific as to the email you received? 

For information about claiming the Recovery Rebate after receiving both stimulus checks, please see this FAQ: I've already claimed the Recovery Rebate Credit. How can I review and update my 2020 tax return?

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rlove999
New Member

Case# xxxxxxxxx. I received an email last night to help me open my return and make a change before it goes to the irs. How can I open the attachment?

I was expecting to receive an email today saying my return had been sent back to me so I could make a correction. Have those emails been sent out?

WendyN2
Level 7

Case# xxxxxxxxx. I received an email last night to help me open my return and make a change before it goes to the irs. How can I open the attachment?

I have been informed that these emails are still going out as Intuit "central" aka - CA (I am not sure your location) is still at 3pm. I just wanted to let you know.

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