turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

rlove999
New Member

Case# xxxxxxxxx. I received an email last night to help me open my return and make a change before it goes to the irs. How can I open the attachment?

I marked that I had not received the second stimulus Payment  and now I have received it. Turbo Tax sent me an email last not which appears to have an attachment I can't open.
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
MichelleLO
Intuit Alumni

Case# xxxxxxxxx. I received an email last night to help me open my return and make a change before it goes to the irs. How can I open the attachment?

Can you please be more specific as to the email you received? 

For information about claiming the Recovery Rebate after receiving both stimulus checks, please see this FAQ: I've already claimed the Recovery Rebate Credit. How can I review and update my 2020 tax return?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
rlove999
New Member

Case# xxxxxxxxx. I received an email last night to help me open my return and make a change before it goes to the irs. How can I open the attachment?

I was expecting to receive an email today saying my return had been sent back to me so I could make a correction. Have those emails been sent out?

Case# xxxxxxxxx. I received an email last night to help me open my return and make a change before it goes to the irs. How can I open the attachment?

I have been informed that these emails are still going out as Intuit "central" aka - CA (I am not sure your location) is still at 3pm. I just wanted to let you know.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies