Cannot print 2020 rturn

[jaggiaro]

Clicking download button for downloading return does not work

[SweetieJean]

If you haven't filed yet, you must pay the TT fees first.  Also be sure you have Adobe Acrobat installed.

[cacleave]

I efiled in May 2021

[cacleave]

I have done the things    you have said I need to do - now what?

[cacleave]

What does 'New Member' mean - I have used TurboTax for about 20 years!?!

[DoninGA]

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@cacleave wrote:

I have done the things    you have said I need to do - now what?

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What happens after you click on Download PDF or use Print Center?

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

Or -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2020 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

[DoninGA]

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@cacleave wrote:

What does 'New Member' mean - I have used TurboTax for about 20 years!?!

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Could be that you are using a different User ID then what was used for the prior tax years.

Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the User ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

[Critter-3]

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@cacleave wrote:

What does 'New Member' mean - I have used TurboTax for about 20 years!?!

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It just means that you are "new" to posting on this newly updated TT  forum and nothing more.