This is mainly a user community forum, but you appear to be using and paying extra for the Live Deluxe product, which includes access to a tax expert CPA/EA for assistance during return preparation and a review of your return prior to filing.
Hours 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
FAQ: What is TurboTax Live?
FAQ: How to connect with a live tax expert
FAQ: How do I schedule my review using TurboTax Live?