This is mainly a user community forum, but you appear to be using and paying extra for the Live Deluxe product, which includes access to a tax expert CPA/EA for assistance during return preparation and a review of your return prior to filing.
Hours 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
FAQ: What is TurboTax Live?
https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/01/27191
FAQ: How to connect with a live tax expert
https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...
FAQ: How do I schedule my review using TurboTax Live?
https://ttlc.intuit.com/community/expert-review/help/how-do-i-schedule-my-review-using-turbotax-live...
