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priley714
New Member

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

 
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12 Replies
ddaven12
New Member

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

Yes, if you have not yet filed your tax return you may cancel your order. Here is an FAQ with instructions on how to contact TurboTax Support regarding the refund.

https://ttlc.intuit.com/replies/3300041

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

yes please do,i have no clue of what iam doing

JakailaLO
Intuit Alumni

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

Yes, if you have not yet filed your tax return you may cancel your order. Here is an FAQ with instructions on how to contact TurboTax Support regarding the refund.

https://ttlc.intuit.com/replies/3300041

 

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Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

This is an incorrect response for TurboTax online customers

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

Please refund my money. I filled my taxes with a professional service

TerukoL
Intuit Alumni

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

This is a public internet forum. We are not able to refund your money. In order to discuss receiving a refund, you will need to contact our Customer Care department. Please click the link below and fill out the short form. Please list Billing Issues instead of refund as the reason for contact. https://support.turbotax.intuit.com/contact/

 

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Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

Please cancel my order too! Need to find a professional person to fix my returns

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

This is a public internet forum. We are not able to refund your money. In order to discuss receiving a refund, you will need to contact our Customer Care department. Please click the link below and fill out the short form. Please list Billing Issues instead of refund as the reason for contact. https://support.turbotax.intuit.com/contact/

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

Can I cancel my order?

PaulaM
Expert Alumni

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

If you have not yet filed your return you can cancel your order. Please follow the steps listed in What is the TurboTax phone number?

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Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

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JeanneLO
Intuit Alumni

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

Please follow the instructions to contact customer support on the post above from @PaulaM.

@Gridiron6181

 

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