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priley714
New Member

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

 
12 Replies
ddaven12
New Member

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

Yes, if you have not yet filed your tax return you may cancel your order. Here is an FAQ with instructions on how to contact TurboTax Support regarding the refund.

https://ttlc.intuit.com/replies/3300041

Sharonpeoples
New Member

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

yes please do,i have no clue of what iam doing

JakailaLO
Expert Alumni

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

Yes, if you have not yet filed your tax return you may cancel your order. Here is an FAQ with instructions on how to contact TurboTax Support regarding the refund.

https://ttlc.intuit.com/replies/3300041

 

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aheller
Level 2

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

This is an incorrect response for TurboTax online customers

la6r03
Level 1

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

Please refund my money. I filled my taxes with a professional service

TerukoL
Employee TurboTax Specialist

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

This is a public internet forum. We are not able to refund your money. In order to discuss receiving a refund, you will need to contact our Customer Care department. Please click the link below and fill out the short form. Please list Billing Issues instead of refund as the reason for contact. https://support.turbotax.intuit.com/contact/

 

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yy2096
Level 1

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

Please cancel my order too! Need to find a professional person to fix my returns

Critter
Level 15

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

This is a public internet forum. We are not able to refund your money. In order to discuss receiving a refund, you will need to contact our Customer Care department. Please click the link below and fill out the short form. Please list Billing Issues instead of refund as the reason for contact. https://support.turbotax.intuit.com/contact/

Gridiron6181
New Member

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

Can I cancel my order?

PaulaM
Employee Tax Expert

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

If you have not yet filed your return you can cancel your order. Please follow the steps listed in What is the TurboTax phone number?

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Gridiron6181
New Member

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

Representatives 

JeanneLO
Intuit Alumni

Can I cancel my Order Payment for TurboTax and get a refund? I've chosen to go with a tax professional.

Please follow the instructions to contact customer support on the post above from @PaulaM.

@Gridiron6181

 

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