Audit Defense and MAX did not catch a error on my Return FORM1040SR

[khal12]

I got a letter form IRS saying we did not do a 1040SR??? How could that be missed with all

the Turbo Tax Audit Defense and MAX we paid for?? 

We paid IRS 555.00 two days ago and it is not showing our payment? We want our Refund...it says it was being processed it was filed on 2/25 and suppose to be direct deposit!

[DoninGA]

Audit Defense is Only used if you receive a letter from the IRS informing you of an Audit.  You then contact Audit Defense and let them reply back to the IRS.

Max is an option that includes Audit Defense among other features - https://ttlc.intuit.com/community/choosing-a-product/help/what-is-max/01/26700

A Form 1040SR is the exactly the same as a Form 1040 only with a larger typeface.

If you had taxes owed and paid those taxes then you would not be receiving a tax refund.

If you received an IRS notice or letter in the mail what is the notice or letter number, located on the first page in the upper right corner, usually preceded by either a CP or LTR?

[Harry82009]

line 4b should have info from 2 IRA's.  Apparently the second IRA of $6,252.96 was added on to pension on line 4d.  

[Harry82009]

That is not an answer, that was my problem!!

[Harry82009]

My form was in the process of being sent to IRS.  haven't received conformation that it was sent but needs correcting.

[BillM223]

The TurboTax Audit Support Guarantee (which comes with most TurboTax products) allows you to contact the TurboTax Audit Support Center whenever you get a letter from the IRS or state taxing agency. They will discuss the letter with you and advise you on your reply options.

TurboTax Audit Defense is for actual audits, which a letter does not rise to.

Contact the TurboTax Audit Support Center and see what they say.