The TurboTax Audit Support Guarantee (which comes with most TurboTax products) allows you to contact the TurboTax Audit Support Center whenever you get a letter from the IRS or state taxing agency. They will discuss the letter with you and advise you on your reply options.
TurboTax Audit Defense is for actual audits, which a letter does not rise to.
Contact the TurboTax Audit Support Center and see what they say.
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