Anyone else get this error: Something changed in your return You'll need to choose your refund method again.

[Jessyoung214]

Everything is good to go. All forms ready. Refund method is advance option and it has been approved. It just keeps taking me in a circle and will not let me file.

[GeorgeDenseff]

Run Review and see what changed.  Then fix the return and do the file again.

[Jessyoung214]

I have run review several times and nothing has changed. @GeorgeDenseff 

[GeorgeDenseff]

Did you also use the Chrome browser and clear browsing data for all time before signing iin? 

[Mlove16]

Same message I am getting.

I have "turbo advance" selected as my refund method and it did pre qualify me.

It just keeps going in circles.

[MichelleLO]

We are aware of this issue and are looking into it. Since you are applying for the Refund Advance, you may be getting this message because the IRS will not start processing tax returns for the 2021 season until January 24, 2022. If you are still receiving this message after January 24, 2022, please reach out to Customer Support here for additional assistance. 

[MAldous]

How long before this is resolved it’s been two days just trying to get my taxes out of way one less thing to do this year.

[MAldous]

Has anyone been able to resolve this issue ?

[Mlove16]

Going on day 4 for me. I have reached out via phone ,and chat. Spoke with 2 CPAs to ensure my forms are correct. I also spoke with product specialist who have no idea what refund methods are offered.

Clearing cookies/cache doesn't work

Clearing form and starting over doesn't work

Running the review again doesn't work

Guess we will see what happens on the 24th 

[JS83]

I’ve been trying to file all weekend and I to am receiving the same message. That’s something changed in my return and I have to choose my return again. Today is the 24th and it’s still doing that? What is going on? 

[HeatherPLO]

This may help to resolve the issue.  

Completely log out, close your browser window, and re-open it to try again.  Please also clear your cache and cookies if the previous steps do not help.  You can also try this on browser as well. 

For instructions on how to clear cache and cookies, please see the links below:  

To Clear Your Cache

To Delete Cookies

[joegamez29]

Not working for me

[joegamez29]

Anything?

[MichelleLO]

Thank you for your feedback. We have received reports that some are having this experience and have reported it for further investigation. 

In the meantime, another user was able to find a possible workaround, you can view the thread here. 

[Curbin200]

Ive done all the troubleshooting on this error message.  called support 3 times over the last 3 days.  No resolution to why this is looping us over and over only to get to "Something changed in your return, youll need to choose your refund method again"