Anyone else get this error: Something changed in your return You'll need to choose your refund method again.

[JotikaT2]

Please see the workaround posted by Angiej302 in the following link to see if that addresses your issue.

Workaround for Credit Karma refund method

If that does not rectify your issue, please comment and let us know. 

You can also use the link below to get updates on this issue as it is related to the email error message some are also receiving.  This will allow us to notify you when the issue is resolved so you can proceed to file your tax return. 

Email request updates

@Jessyoung214

@Mlove16

@MAldous

@Js83

@joegamez29

@Curbin200

[Curbin200]

This workaround did not work for me. I tried it several times after “Michelle, Tax Professional” recommended we try it. I do not know about the email error issue in which you included a link for. I did not experience this. 

I’ve tried clearing cache, different browser, looking for forms that possibly weren’t available yet, 3 different hour long conversations with 3 turbo tax professionals. Nothing worked. 

still receive the “Something changed with your return” please choose another refund option.  It’s an endless loop. Unable to file 

And just to be clear, this isn’t the message I get for “Credit Karma Refund Option”. I get this when I choose the Refund Advance Option (I realize both options will deposit to credit karma account) 

[Jessyoung214]

@JotikaT2  That workaround is confusing and does not work! Please update us. 

[Mlove16]

It didn't help me. @JotikaT2 same never ending loop

[Sbellis1728]

@JotikaT2 @MichelleLO 

The “work around” doesn’t work. And frankly, the “work around” doesn’t make since. You cannot “skip to file”. 

What happens is we choose the advance refund option, following the prompts. Then we move on to signing and filing, following the prompts.

Once you get to the state page before the page that allows you to transmit your filing it gives the error. There is no “skipping” it as the work around suggests. 

I’ve tried ALL of the suggestions on posts that I can find and none of them work. Please do not direct customers to extremely vague “instructions” that haven’t even been proven to actually work just to cause more frustration and confusion. 

I’ve signed up for the email. Hopefully they can get it corrected soon.

[JotikaT2]

Please go ahead and sign up for the email updates on the link posted above. The issue is being worked on currently. 

By signing up for the updates, you will be notified when the issue is corrected.  We apologize for the delay, but thank you for your patience!

@Curbin200

@Jessyoung214

@Mlove16

@Sbellis1728

[Curbin200]

Can you tell if we signed up for updates correctly? I think I did it through the link. 

can you also update us here? I get an email when this thread is replied to. 

thank you 

[Allygogo21]

Same thing happened to me smh. Now I’m getting the run around about my refund advance smh. Irs accepted my return on 1/21 4:30 pm and I have no answers to why I haven’t received my advance yet 

[AParker6]

Hey everybody! I was able to get my return submitted after getting this error for several days. I opened my turbotax account in google chrome internet browser. This is where I was able to see the issue was my state was not accepting returns yet. So I had to check the box to submit my federal return only. This allowed me to transmit my return and everything was fine with the refund advance application. Hope this helps. 

[AParker6]

Hey everybody! I was able to get my return submitted after getting this error for several days. I opened my turbotax account in google chrome internet browser. This is where I was able to see the issue was my state was not accepting returns yet. So I had to check the box to submit my federal return only. This allowed me to transmit my return and everything was fine with the refund advance application. Hope this helps. 

[Mlove16]

Hope u get some answers soon

[MAldous]

Awesome I am glad you where able to get into the final stages. I did try that and yep nope still the same situation. I was sitting here counting how many times I have tried to get this thing submitted I am well over 300 times at this point. I figure at some point someone(Tt) will get there heads out you know where and address this issue with a resolution instead of giving someone else's idea or a blanket statement. Well off I go time to get back to work and try again tomorrow for another 8 hours on day 6. 

[Lisa2176]

It did not help me. I am still getting the same message. This is very frustrating, I have used this service for 7 years and never had an issue.

[HeatherPLO]

We have received reports on this and we are working for a resolution. We thank you for your patience.  Please check back again soon or reach out directly here for further assistance.  

[Allygogo21]

I have talked to 14 people since 9 am est yesterday with that number. Not one person could help me.