This may help to resolve the issue.
Completely log out, close your browser window, and re-open it to try again. Please also clear your cache and cookies if the previous steps do not help. You can also try this on browser as well.
For instructions on how to clear cache and cookies, please see the links below:
To Clear Your Cache
To Delete Cookies
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
