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panetto
New Member

Why did Santa Barbara Tax Products Group send me 2550.07 tax products PE1 and are they messing with my return

 
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1 Best answer

Accepted Solutions
EdwardLO
New Member

Why did Santa Barbara Tax Products Group send me 2550.07 tax products PE1 and are they messing with my return

SBTPG is the refund processing company that is used when you choose to have your TurboTax fees deducted from your federal refund. The refund is sent to them, the fees are deducted and the remainder is then sent to your bank.

View solution in original post

17 Replies
panetto
New Member

Why did Santa Barbara Tax Products Group send me 2550.07 tax products PE1 and are they messing with my return

MY TOTAL REFUND IS 12,601 NOT 2,553.07
EdwardLO
New Member

Why did Santa Barbara Tax Products Group send me 2550.07 tax products PE1 and are they messing with my return

It is possible that you have an offset of some sort that would affect your refund. You would need to contact the IRS by phone for further information.
panetto
New Member

Why did Santa Barbara Tax Products Group send me 2550.07 tax products PE1 and are they messing with my return

you need to check up on this there is no offset
panetto
New Member

Why did Santa Barbara Tax Products Group send me 2550.07 tax products PE1 and are they messing with my return

if you look a numbers 12601 and 2553 the one in 2553 was left out it should be 12553
EdwardLO
New Member

Why did Santa Barbara Tax Products Group send me 2550.07 tax products PE1 and are they messing with my return

Turbotax has no control over what happens with your refund once your return is filed. As I mentioned you would need to contact the IRS for any further assistance.
panetto
New Member

Why did Santa Barbara Tax Products Group send me 2550.07 tax products PE1 and are they messing with my return

MY TOTAL REFUND IS 12,601 NOT 2,553.07
panetto 10 minutes ago
It is possible that you have an offset of some sort that would affect your refund. You would need to contact the IRS by phone for further information.
TurboTaxEdwardLO 7 minutes ago
you need to check up on this there is no offset
panetto 3 minutes ago
 
if you look a numbers 12601 and 2553 the one in 2553 was left out it should be 12553
panetto a few seconds ago
panetto
New Member

Why did Santa Barbara Tax Products Group send me 2550.07 tax products PE1 and are they messing with my return

MY TOTAL REFUND IS 12,601 NOT 2,553.07
panetto 10 minutes ago
It is possible that you have an offset of some sort that would affect your refund. You would need to contact the IRS by phone for further information.
TurboTaxEdwardLO 7 minutes ago
you need to check up on this there is no offset
panetto 3 minutes ago
 
if you look a numbers 12601 and 2553 the one in 2553 was left out it should be 12553
panetto a few seconds ago
panetto
New Member

Why did Santa Barbara Tax Products Group send me 2550.07 tax products PE1 and are they messing with my return

MY TOTAL REFUND IS 12,601 NOT 2,553.07
panetto 10 minutes ago
It is possible that you have an offset of some sort that would affect your refund. You would need to contact the IRS by phone for further information.
TurboTaxEdwardLO 7 minutes ago
you need to check up on this there is no offset
panetto 3 minutes ago
 
if you look a numbers 12601 and 2553 the one in 2553 was left out it should be 12553
panetto a few seconds ago
panetto
New Member

Why did Santa Barbara Tax Products Group send me 2550.07 tax products PE1 and are they messing with my return

i need to speak to someone
EdwardLO
New Member

Why did Santa Barbara Tax Products Group send me 2550.07 tax products PE1 and are they messing with my return

You can contact customer service by phone. See the following: <a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>

Why did Santa Barbara Tax Products Group send me 2550.07 tax products PE1 and are they messing with my return

Could it be for your state refund?  Federal and state come separately from different places and at different times.  But a 12,000 refund is pretty big.  There might have been an error on your return.  The IRS will send you a letter explaining what they changed or adjusted on your return.

Why did Santa Barbara Tax Products Group send me 2550.07 tax products PE1 and are they messing with my return

And a 10,000 difference suggests a decimal point was typed in the wrong spot or an amount had an extra digit in it.
panetto
New Member

Why did Santa Barbara Tax Products Group send me 2550.07 tax products PE1 and are they messing with my return

I NEED TO TALK TO SOMEONE

Why did Santa Barbara Tax Products Group send me 2550.07 tax products PE1 and are they messing with my return

Did you call the IRS?  1-800-829-1040

Contact Turbo Tax Customer Service 5am-9pm Pacific 7 days a week at
<a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>

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